Online Support

Active and rapid customer support is our top priority.

With the integrated TeamViewer online support you can describe your problem over the phone and show it us simultaneously on your PC. This way you will get a quick and easy solution.

The online support is available during normal business hours. He is free of charge if your problem is due to a bug in the software. You can always contact us via E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Our fee-based support, is calculated per ¼ hour or part thereof.

Using TeamViewer, we also offer online courses (webinars).

We carry our webinars on our software products and / or customized to your questions and wishes. Arrange a fixed appointment with us and get the experience (perhaps together with other colleagues) how your questions are answered online in an open dialogue. At the same time you can track on live screen / beamer how you implement your desires in IDA.

Another increase: Webinars make a positive contribution to protect our environment - they avoid travelling. This applies basically for eLearning.